01Compliant
Quality Management System
ISO 9001:2015
Quality management system implementation and controls were assessed against the applicable ISO 9001 requirements.
Audit area reviewed
Quality & Compliance
Audited
for confidence.
An independent supplier audit assessed Madhu Engineering's quality management, manufacturing capability, HSE practices, traceability, training and compliance controls.
Satisfactory with observations
15–17 April 2026
Inspection Report
FLOWSERVE
Audit Reference
QMS-Audit-001
Audit Days
03 Days
Manufacturer
Madhu Engineering
Result
Satisfactory
Bureau VeritasSupplier Audit
Audit Result
Satisfactory
With observations
Non-Conformities
00
Raised during audit
Observations
06
Areas for improvement
Recommendation
Continued consideration
As a potential supplier
Audit Scope
What was
evaluated.
The supplier audit evaluated the systems and processes that support Madhu Engineering's machining operations and customer requirements.
Checklist-driven assessment
01Quality Management System
02Purchasing & Material Control
03Manufacturing Process
04Training & Competence
05Non-Conformity Management
06Traceability
07Calibration
08Health & Safety
09Ethics & Compliance
Evaluation
Compliance overview.
The audit evaluation recorded compliance across the primary quality and supplier-management areas, with HSE identified as partially compliant.
02Partial Compliant
Health & Safety
Flowserve Supplier Checklist
Health, safety and environmental practices were reviewed as part of the supplier audit scope.
Audit area reviewed
03Compliant
Ethics & Compliance
Flowserve Checklist
Ethics and compliance requirements were included within the audit evaluation and found compliant.
Audit area reviewed
Areas for Improvement
Six findings.
One direction.
The audit identified six minor observations. These were classified as opportunities for improvement rather than major non-conformities.
06
Observations
Minor / improvement areas
01
Requirement
ISO 9001:2015 Clause 7.5.2 — identification and description of documented information.
Finding
A document review identified inaccuracies in Management Review meeting minutes and measurable-objective document year references.
02
Requirement
Quality System Manual ME/DI/11 — distribution list requirements for controlled documents.
Finding
During the review of procedures and work instructions, a distribution list was not available on the sampled documents.
03
Requirement
Quality System Manual ME/DI/11 — maintenance of the master document list and current revision status.
Finding
The master list had not been updated to reflect the latest revision of the Risk and Opportunities procedure.
04
Requirement
Quality System Manual ME/DI/11 — identification of master copies.
Finding
The required “MASTER” stamp was not found on sampled master documents, although the approving authority signature was present.
05
Requirement
ISO 9001:2015 Clause 7.2 — competence, training and evaluation of personnel.
Finding
The Skill Matrix had not been updated to reflect CNC setting / operation / inspection training completed by a CNC operator.
06
Requirement
ISO 9001:2015 Clause 7.5.3.1a — documented information availability and suitability.
Finding
An action concerning periodic supplier overall rating was identified without corresponding documented procedures or work instructions.
Evidence Reviewed
Records behind
the audit.
The audit report records review of quality, training, calibration, process-control and inspection documentation.
01
Calibration Records
02
Training Records
03
QMS Procedures
04
Management Review Meeting
05
Process Control Records
06
Inspection Records
07
Internal Audit Reports
ISO 9001:2015
Certified quality management.
The audit report records that Madhu Engineering operates a Quality Management System based on ISO 9001:2015 and that the certificate remains valid until 15 March 2027.
Certificate Valid Until
15 MAR 2027
Audit Conclusion
Built on controls.
Strengthened by improvement.
The audit concluded that Madhu Engineering has adequate facilities, documented procedures, trained personnel and effective controls to meet applicable customer and audit requirements.
Recommended for continued consideration